Support
The benefits of using KMS Communications are simple: We make things easy. We provide reliable service 24/7/365. We make sure you’re getting just what you want. With KMS, you get quality products and service. Running your business is complicated enough. We’re here to simplify your communication requirements. At KMS, we support you!
We work with you to come up with the very best solutions for your challenges!
01
Preventative Maintenance
The primary objective of Preventive Maintenance is to monitor your system’s durability, reliability and efficiency. It is performed on an ongoing basis and any required service is scheduled with little or no interruption or downtime.
KMS Communications can design a Preventive Maintenance Program to suit your monthly, quarterly and annual needs to keep your business’ systems running at peak performance levels. A Preventative Maintenance program will include monitoring and servicing your equipment which will help catch small problems before they escalate into a major repair issue that may require downtime.
02
Remote / On Site Maintenance
KMS provides convenient and secure web-based support, delivered in a timely manner. Our remote support services can work to resolve most all support requests without the need to schedule an on-site service visit.
Our on-site services provide for a wide-range of support requests. From supporting end-user systems to providing emergency response for critical issues, KMS Communications can offer your business the on-premise service and support it requires. Protect your business with a comprehensive maintenance strategy designed to help you achieve your business goals..
03
24 / 7 Availability
Having a communications company available for you 24 hours a day, 7 days a week gives you the security and peace of mind that you are covered, no matter where you are or what you’re doing. There’s no waiting and no wondering with KMS Communications. We are here for you.
04
Programming and Training
KMS Communications provides experienced, exciting, and top-notch training to help you achieve excellence and high efficiency with your communication solutions. We offer on-site, remote and web based training to enhance the process of growth and learning. All of our sessions include specific action plans for each individual or group so that performance exceeds expectations.